CUSTOMER SERVICE FEEDBACK FORM

One of MCDOT’s goals is to provide you with outstanding customer service. Your feedback is essential to help us achieve that goal. Please take a moment to tell us what we do well and what needs improvement.

How would you rate your interaction with us?
  Outstanding Good Needs Improvement Unacceptable Not Applicable
Timeliness of Service
Professionalism
Responsiveness
Understood My Needs
Overall Experience

Did you obtain the information or result you were seeking?

  • Yes
  • Partially
  • No

Based on your interaction with us, what could we improve?

What went well with your interaction with us?

What was the nature of your contact with us? (Check all that apply)
 
What was the method of your contact with us? (Check all that apply)
What type of customer/stakeholder are you? (Check all that apply)
Business/Organization County Resident Government Agency Real Estate Professional
Permit Applicant Developer Consultant
Other